Privacy Policy

Privacy Policy for https://bird-feeding-station-for-garden-birds.feedersandmore.co.uk

Introduction

Welcome to https://bird-feeding-station-for-garden-birds.feedersandmore.co.uk (hereafter referred to as “Bird Feeding Station,” “we,” or “us”). We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, and products. By using our platform, you consent to the collection, use, and disclosure of your personal data as described in this policy.

Scope

This privacy policy covers all aspects of our online presence, including:

Please note that this policy does not extend to third-party platforms or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which your personal information is processed when:

  1. Using Our Services: When you register an account, make purchases, or interact with our applications as an authorized user.
  2. Visiting Our Websites: Every time you access our websites, we may collect data about your visit, including page views, duration, and referring URLs.
  3. Communications: We may reach out to you via email, phone, or SMS for marketing purposes, newsletters, order updates, or customer support.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Name, user ID, and password (hashed and salted).
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses (processed through secure third-party payment gateways).
  • Financial Records: Transaction history, order details, and delivery addresses.
  • Purchase Data: Items bought, quantities, and purchase frequency.
  • Mobile Device Identifiers: Unique device identifiers, operating system, and mobile network data for analytics and troubleshooting.
  • Location Information: IP address, GPS coordinates (if shared), and location services data to personalize content and services.
  • Feedback and Reviews: User-generated comments, ratings, and reviews.
  • Social Media Details: If you log in via social media accounts, we may collect information from those platforms, such as your public profile data.
  • Product Interactions: Search queries, product views, and adds to cart.

We gather this data through direct user input, our automated systems, and third-party service providers.

Cookies

Our website uses cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core features like login, shopping cart functionality, and language preferences.
  • Preference Cookies: They remember your settings and customization choices to enhance user experience.
  • Analytics Cookies: Used to collect aggregate data about website usage, allowing us to improve our platform and content.

Users can manage their cookie preferences through our Cookie Manager or browser settings.

Data Retention and Deletion

We store personal data as long as it is necessary for the purposes described in this policy:

  • Legal Requirements: We may retain data for longer periods to comply with applicable laws, regulations, tax/accounting needs, and fraud prevention.
  • Business Needs: Your information might be used for direct marketing, customer support, or improving our services after the initial interaction.

Once the data is no longer required, we will delete or anonymize it from our systems.

Security Measures

We prioritize the protection of your personal data and implement robust security measures:

  • Encryption: We use encryption for data at rest and in transit to safeguard against unauthorized access.
  • Secure Third-Party Processing: Our trusted partners, including payment gateways, adhere to strict data security standards.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data, please contact us immediately at the details provided below.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Rectification: Request access to your data, correct any inaccuracies, or update your information.
  • Erasure and Restriction: Ask for the deletion of your data or limit its use in specific situations.
  • Data Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection and Non-Discrimination: Object to processing based on legitimate interests or challenge decisions regarding your rights.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond within the timeframes prescribed by applicable laws.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this page periodically.

Contact Us

For any questions, concerns, or requests related to your privacy:

  • Email: contact@bird-feeding-station-for-garden-birds.feedersandmore.co.uk
  • Address: Bird Feeding Station, Privacy Policy Inquiries, [Your Address]

We are dedicated to resolving any issues you may have regarding your privacy and data security.